IoL Workflows
Administrative   Family J · Finance and assets  ·  IoL Administrative Affairs

AW-13 · Asset, Equipment and Inventory Management

Primary KPIsnone
Contributes to
TriggerReceipt of an item through AW-10; a loan request; a maintenance or calibration due date; a fault report; a stock level at reorder point; the annual verification date; a disposal proposal; a loss or theft
EndpointItem registered, maintained and verified through its life; or disposed of, written off and removed from the register with authority
OBEF touchpointNone.

BPMN 2.0 (ISO/IEC 19510), generated from the procedure section of this document. Lanes are the roles in the RACI; a cylinder marks a capture point and the KPI it feeds; a diamond is a decision point. Click a task to jump to its step. Scroll to zoom, drag to pan.

AW-13 — Asset, Equipment and Inventory Management

Workflow ID AW-13
Pack owner IoL Administrative Affairs (decision of 2 September 2026; see Architecture/04_Ownership_Model.md)
Family J — Finance and assets
Ownership IoL, within MBRU asset policy. MBRU owns the fixed-asset policy, the capitalisation threshold, the institutional fixed-asset register and disposal authority; IoL owns the operational register for its estate, custodianship, loans, maintenance, calibration, stock control, physical verification and the disposal request [IoL to confirm]
Governing policy MBRU fixed-asset and disposal policy, MBRU IT asset policy [IoL to confirm]; manufacturer maintenance and calibration requirements; ISO 9001:2015 clauses 7.1.3 and 7.1.5
Interfaces AW-10 receipt; AW-14 space and facilities; AW-05 disposal authority; AW-15 IT hardware; AW-17 loss, theft and safety; AW-06 continuity; WF-12 simulation readiness
OBEF touchpoint None.
Process owner ______________
Version 0.1 draft
Effective
Next review

1. Purpose and scope

Purpose. To ensure that every item IoL depends on for teaching and simulation is known, located, assigned to a custodian, maintained and calibrated to a schedule, available when a session needs it, and disposed of only with authority. IoL's simulation estate is expensive, mobile, shared across sites, and safety-relevant; an unregistered manikin cannot be maintained, an uncalibrated monitor teaches wrong values, and a missing task trainer cancels a session.

Scope statement. This procedure manages IoL assets, equipment and consumables from receipt (AW-10) to disposal or write-off, using the IoL operational asset register as the system of record, reconciled to MBRU's institutional fixed-asset register [IoL to confirm which system holds each].

Applies to. Simulation manikins and simulators, task trainers, clinical equipment used in simulation, AV and recording systems, IT hardware assigned to IoL, furniture above the tracking threshold, software licences tied to equipment, and simulation consumables and medical supplies used in teaching.

Does not apply to. MBRU's capitalisation, depreciation and financial reporting of assets. Building fabric and fixed installations (AW-14). Institutional IT infrastructure and end-user device policy (AW-15). Clinical equipment owned by Dubai Health entities and used in their facilities, which remains theirs even when IoL teaches with it. Library holdings.

2. Trigger, boundary and interfaces

Trigger Receipt of an item through AW-10; a loan request; a maintenance or calibration due date; a fault report; a stock level at reorder point; the annual verification date; a disposal proposal; a loss or theft
Endpoint Item registered, maintained and verified through its life; or disposed of, written off and removed from the register with authority
Upstream AW-10 (receipt and goods-received note); AW-02 (capital and maintenance budget); WF-12 (session requirements)
Downstream WF-12 (readiness status); AW-14 (space and installation); AW-17 (safety faults, loss and theft); AW-15 (IT hardware); AW-06 (single points of failure); MBRU finance (register reconciliation, write-off)
Handoff to the academic pack None. WF-12 reads the register's availability and readiness status; it does not maintain the register.

3. Roles and accountability

Process owner. IoL Simulation Operations Manager or equivalent [IoL to confirm].

Step Custodian Asset Administrator Process owner Approver per delegation MBRU Finance Borrower
Register on receipt C A/R I I I I
Assign or change custodian R R A I I I
Approve loan A/R R I I I R
Schedule and record maintenance and calibration R A/R C I I I
Report and resolve fault R R A I I I
Manage consumables stock and reorder A/R R I I I I
Conduct annual verification C R A I C I
Propose disposal or write-off R R A I C I
Authorise disposal or write-off I I C A/R C I
Reconcile to institutional register I R A I R I

[CONTROL] Segregation. The custodian of an item does not perform its annual verification; the asset administrator or a second person counts. The person proposing a disposal does not authorise it. Loans to a custodian's own team are approved by the asset administrator, not the custodian. Consumables reorder requests go through AW-10 with its requester and receiver separation.

4. Procedure

  1. Register on receipt. Within 2 working days of the AW-10 goods-received note, the asset administrator enters the item: asset tag, description, serial number, category, location, custodian, purchase value and date, supplier, warranty end, maintenance schedule, calibration requirement and interval where applicable, and readiness status. The tag is fixed to the item. Items below the tracking threshold [IoL to confirm] but of a controlled type (task trainers, AV, IT hardware) are registered regardless of value. [CONTROL] No item enters teaching use until it is registered and tagged; WF-12 will not schedule an unregistered item.

  2. Assign custody. Every registered item has one named custodian responsible for its location, condition and availability. Custody changes on transfer, role change or departure (AW-07 offboarding) are recorded on the day. [CONTROL] An item with no current custodian is an exception on the monthly report.

  3. Manage loans and check-out. Items leaving their home location for another site, a Dubai Health facility, an event (AW-21) or an individual are checked out in the register with borrower, purpose, destination, due date and condition at issue, and checked in with condition on return. Loans to external parties require the process owner's approval and, where value warrants, an AW-23 loan agreement. [CONTROL] No item leaves site without a check-out record; overdue loans are chased at due date plus 2 working days.

  4. Schedule and perform preventive maintenance. The asset administrator maintains a maintenance calendar from manufacturer requirements and service contracts, integrated with the AW-25 calendar. Maintenance is recorded against the item with date, performer, work done and next due date. The readiness status is set to unavailable for the maintenance window so WF-12 schedules around it.

  5. Calibrate where applicable. Equipment that displays or measures a value used in teaching (patient monitors, infusion devices, scales, simulator physiology where the manufacturer specifies it) is calibrated at the stated interval, with the certificate filed against the item. [CONTROL] An item past its calibration date is set to unavailable until calibrated; a session cannot use it.

  6. Report and resolve faults. Any user reports a fault in the register or the fault log on the day found. The custodian assesses within 1 working day: repair in-house, repair under warranty or service contract, or withdraw. Safety-relevant faults (electrical, mechanical, anything that could injure a learner or staff member) are also logged in AW-17 and the item is withdrawn immediately. Repair requisitions go through AW-10. Decision point. Repair uneconomic or item unsupported: step 10.

  7. Control consumables stock. For each consumable line (simulation supplies, moulage, disposables, medical supplies for teaching) the custodian sets a minimum level and reorder quantity based on WF-12 session demand. Stock is counted monthly; reorder requisitions are raised through AW-10 when the minimum is reached. Items with expiry dates are rotated first-expired first-out, and expired stock is removed and recorded. [CONTROL] Expired clinical supplies are not used in teaching, even in simulation, without the process owner's written exception for a stated purpose.

  8. Verify annually. Once a year, at a date fixed in AW-25, a person who is not the custodian physically verifies every registered item against the register: present, tagged, at recorded location, condition as recorded. Discrepancies are investigated within 10 working days and the result recorded. The verified register is reconciled to MBRU's institutional fixed-asset register with finance, and differences are resolved. [CONTROL] The verification is signed by the verifier and the process owner; an unresolved discrepancy over ______________ [IoL to confirm] in value is reported through AW-24.

  9. Report loss and theft. A missing item not resolved within 2 working days of discovery is reported by the custodian to the process owner, logged in AW-17, reported to MBRU security [IoL to confirm], and, where theft is suspected, to MBRU finance and the authorities as MBRU policy requires. Data-bearing devices are also reported to AW-16 on the day.

  10. Dispose, impair or write off. A proposal to dispose states the item, reason (end of life, uneconomic repair, obsolete, lost), method (return to supplier, transfer within MBRU, sale, recycling, destruction) and, for data-bearing devices, the wiping or destruction certificate required by AW-16. Authorisation is at the AW-05 level for the item's original value, with MBRU finance's concurrence for items on the institutional register. The item is then removed from the register with the disposal record attached. [CONTROL] No item is disposed of, given away or sold without authorisation; unauthorised disposal is a breach reported through AW-24.

  11. Report monthly. The asset administrator produces a monthly report for the process owner: items without custodian, overdue loans, overdue maintenance or calibration, open faults, stock below minimum, and any single item whose failure would stop a scheduled programme, which is passed to AW-06 as a continuity risk.

Exception routes. Equipment needed urgently for a session while under repair: the process owner may authorise a temporary substitute or loan from a Dubai Health entity, recorded as a loan in. Equipment found on site that is not on any register: registered at nil value with the finding noted, and its origin investigated.

5. Service standards

Service Standard
Item registered and tagged after goods-received note 2 working days
Custody change recorded Same day
Loan check-out and check-in recorded At the time of movement
Fault assessed by custodian 1 working day
Safety-relevant item withdrawn Immediately on report
Preventive maintenance and calibration performed by due date 95%
Consumables count Monthly
Annual verification discrepancies investigated 10 working days
Loss reported 2 working days from discovery

6. Records, retention and controls

Record System Retention Owner
Asset register entry and history IoL asset register Life of asset plus 7 years [IoL to confirm] Asset Administrator
Loan records IoL asset register 3 years after return Custodian
Maintenance and calibration records and certificates IoL asset register, attached Life of asset plus 7 years Asset Administrator
Fault log IoL asset register or fault log Life of asset plus 3 years Custodian
Consumables stock and expiry records IoL stock record 3 years Custodian
Annual verification and reconciliation, signed IoL asset register and MBRU finance 7 years Process owner
Disposal and write-off authorisation with certificates Register and MBRU finance 7 years after disposal Approver

Key controls. (1) No teaching use before registration and tagging. (2) One named custodian per item. (3) No movement off site without a check-out record. (4) Items past calibration or with a safety fault are unavailable to WF-12. (5) Verification by someone other than the custodian. (6) Proposer of disposal does not authorise it. (7) Data-bearing devices disposed of only with an AW-16 certificate.

OBEF touchpoint. None. In-kind equipment donations are valued at receipt in AW-10; this procedure registers them like any other item.

7. Performance measures

Dimension Measure Target
Timeliness Items registered within 2 working days of receipt 100%
Timeliness Maintenance and calibration on time 95%
Compliance Annual verification completed with signed reconciliation 100%
Accuracy Verification discrepancies as a percentage of registered items Below 2%, declining
Availability WF-12 sessions cancelled or altered for equipment unavailability Declining
Experience Faculty and technician satisfaction with equipment readiness, periodic pulse Tracked

8. Change control

Date Version Change Reason Approved by
2026-09-02 0.1 Initial draft IoL administrative pack draft, unapproved